Privacy Policy

Scope of this privacy policy

This privacy policy is applicable to all the users of this website, platform, or application for the information or data provided by them to us via this website, platform, or application.
If you do not agree with this privacy policy, please do not use this service and do not share any of your information. This privacy policy defines the data collection, use of the data, disclosure of the data, your rights over the data, and security of the data.

Collection of data (personal and non-personal)

Personal data: The methods by which we collect your personal information include, but are not limited to, the following:

• When you register on our website and/or application.
• When you disclose your personal information, financial profile and/or family background to us during course of receiving services.
• When you use the features on our website and/or application.
• When you provide access to any other website and/or application.
• By the use of cookies.

The data or information is collected to provide you with personalised and enhanced products and services.

The personal data that we collect includes: name, PAN card details, AADHAAR card details, mobile number, email, date of birth, gender, address, banking details, income-related details, employment-related details, family details, etc. We also collect KYC details, credit information, assets, bank transactions, bank account balance, etc. with your explicit consent.

Non-personal data: Sharing non-personal data does not disclose your identity.

Under non-personal data, we collect technical information about your activities and interaction with our website, application, or platform. We use this data to understand user behaviour and improve our services.

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.

Purpose of data collection and use of information

We use the data and information that we collect for various purposes. Below are some important uses of the data:

• To help you reimagine your personal finances.
• To understand your spending habit and credit profile.
• To provide you with hyper-personalised services and products.
• To notify and update you with information and communication that is relevant to you.
• To provide information to our affiliate companies and other authorised parties to offer you relevant value-added services.
• To fulfil all compliances as per regulatory requirements.
• To monitor the usage of the service.
• To detect, prevent and address technical issues.

Disclosure of your data

We ensure that none of your data is disclosed to any unauthorised person or entity. However, the data may be disclosed to or shared with:

A regulator or any other government authority:

We may disclose your data to any regulator or government entity, in order to comply with legal or regulatory requirements.

Contracting parties:

We may transmit or share your information with our service providers, group companies, or business partners, as necessary, in order to provide our services. In addition to the aforementioned scenarios, with your prior consent, we may divulge your personal information to third parties.

Rights to information

You have the right to request your personal information as it belongs to you. You can also request to modify or change your data, subject to the regulatory and internal policy and compliance of OutFinance.in

You can reach out to us through the contact details mentioned below for any service request, information or query related to your data.

Security and legal obligations

We take data security seriously. We understand the value of data and the implication of data loss. We follow industry standards and best practices for the security and safety of your data.

The platform is authenticated by SSL certificates and the data is transmitted between the server and device using HTTPS protocol encryption.

No one except you can access your OTP or password. To protect your data, please protect your handset from unauthorised usage.

In case there is a data security issue or if you think that your data is compromised, please change your password immediately and inform us at the contact details mentioned below.

We are legally bound by the (Indian) Information Technology Act, 2000 and rules specified thereunder, and shall comply with all its provisions. Under Section 43A of the (Indian) Information Technology Act, 2000, we must maintain reasonable safety measures and establish security procedures to safeguard your data and information.

Data retention period

We retain users’ data as per the requirement of regulations and laws and do not retain your data for longer than mandated.

Changes to privacy policy

Any change to the privacy policy will be effective from the date when it is updated and published on the website, application, or platform.
We reserve the right to change the privacy policy at any time without any prior intimation to the user.
It is the responsibility of the user to periodically review the privacy policy, and if the user is not comfortable with any or all of the changes made to the privacy policy, the user may choose to discontinue the service and inform us at the contact details provided below.

Queries and complaints

If the user has any query or complaint related to the use of their data or information, they can write to us at contact@outfinance.in